DELIVERY / RETURN POLICY
Parcels are dispatched within 2-3 working days. Custom-made garments take 2 to 3 weeks for delivery.
UK Royal Mail 48hr: 2-3 days from dispatch.
UK Royal Mail Signed-For: 1-2 days from dispatch, requires signature.
Europe: 3-5 working days from dispatch.
Europe International Tracked and Signed: 3-5 working days from dispatch, requires signature, tracking number available.
Rest of the World: 5-7 working days from dispatch.
Rest of World International Tracked and Signed: 5-7 working days from dispatch, requires signature, tracking number available.
OUR PACKAGING IS ENVIRONMENTALLY FRIENDLY AND RECYCLABLE.
If for any reason you would like to return an item, we are happy to offer a refund or exchange. Items must be returned within 14 days of receipt to the address below, with your name, address, purchase date, order number and reason for return. For exchanges please let us know what you would like to exchange the items for including colour and size. Goods must be returned in their original condition. Postage is non-refundable on non-faulty items.
Bespoke and Made To Order items, or garments with crystals cannot be returned, so please check you have the correct size before ordering.
34 Dickens Street,
Staffordshire ST2 8LB
Tel: +44 (0)1782 208253